Kiruna workshop

Ask first. It is cheaper than a return.

Someone who builds these answers the messages, not a queue. One working day, usually the same afternoon.

Email
listen@nightglass.audio
Telephone
+46 980 44 12 70
WorkshopGruvvägen 14, 981 31 Kiruna
OpenThursday to Saturday, 11:00 – 18:00

Tell us the room, the music and the budget.

Three lines is plenty. We will name one pair, say why, and tell you if the cheaper one is the right answer — which it often is.

Answered within one working dayNo mailing list unless you askWe will say when we are the wrong shop
However you would like to be greeted in the reply.
The only place we send the answer.
Picks who reads it first. Everything lands in the same room.
Optional, but it stops us recommending the €1,140 pair by accident.
Room, music, source device, and anything you have already tried.
Aurora over a dark mountain lake, the sky above Kiruna in late winter
Gruvvägen 14

Twelve benches, a kettle, and whatever is on the turntable.

The workshop is eleven minutes from Kiruna station on the 51 bus, in the low grey building behind the climbing hall. Every pair in the catalogue is set up here, including the Polar One that is sold out until 14 November.

Getting hereBus 51 to Gruvvägen, then 200 m. Four parking spaces at the side door, two of them charging.
AccessStep-free from the car park, 900 mm doorways, an accessible WC on the ground floor.
BringYour own source and three records you know by heart. We supply the rest, including the quiet.

Two ways to reach the bench

One is an hour in the room. The other is a reply in your inbox tomorrow morning.

High intent

Book a listening session

Sixty minutes with every pair in the catalogue set up and warm, Thursday to Saturday. No charge, no obligation, and no one will try to move you up the price list.

1 · Send the form above with “Booking a listening session”2 · We offer two slots within the week3 · You confirm one and bring your own music
Fill in the form
General

Repairs and re-cabling

Send any pair in, ours or not. We quote before we touch it: a flat €45 plus parts for a re-cable or a re-pad, free under our own five-year warranty.

1 · Email a photograph of the fault2 · We send a quote and a prepaid label3 · Most repairs leave within six working days
Email the workshop

Quick answers

How fast do you reply?

One working day, usually the same afternoon. The workshop is closed Sunday to Wednesday, so a Saturday evening message is answered on Thursday.

What does delivery cost, and how long does it take?

Free inside the EU over €120, €9 below that, €24 to the rest of the world. Two working days from the measurement passing, then three days to Germany and four or five to southern Europe.

Can I return a pair I have listened to?

Within thirty days, yes — either a full refund on an unworn pair, or a swap to a different model at no cost on one that has been used. We fit new pads and sell it on as a bench pair.

Do you service pairs you did not build?

Gladly, and it is how the company started. A flat €45 plus parts covers a re-cable, a re-pad or a new headband; anything bigger gets a written quote before we open the box.

Is the workshop step-free?

Yes, from the car park through to the listening room, with 900 mm doorways and an accessible WC on the ground floor. Tell us in advance and we will keep the nearest parking space clear.

Still browsing?

The shelf is twelve pieces long. Start there.

Prices, stock and delivery terms on one page, with no account to make and nothing to dismiss.

See all twelve pieces
Read the ES-9 spec